Highly experienced Quality Improvement/Quality Assurance Expert with over 20 years in healthcare quality improvement and health system strengthening, particularly in Malawi. Skilled in Program/Project Design and implementation, Monitoring & Evaluation, Health Systems Mapping, Statistical Process Control (SPC), Change Management, and Capacity Building Initiatives. Proven leadership in designing and executing Quality Improvement frameworks and Quality Management Systems (specifically Iso 9001) auditing across the healthcare and manufacturing sectors. Holds a Master's in Public Health and a Master of Science in Project Management, leveraging a strong foundation in data-driven methodologies to improve service delivery, process/systems mapping/re-engineering and sustainable outcomes